Veelgestelde vragen (FAQ)

We've put the most common questions here in an FAQ for you. Please read through it first. If your problem isn't addressed here, you can always email or call us!

Safety

Bluesky Gel Polish is HEMA-free, so no harmful substances that cause allergies

At Bluesky Gel Polish, we believe in safe, high-quality nail products:

• ✅ HEMA-free – Less risk of allergies & skin irritation!
• ✅ Cruelty-free – Our products are never tested on animals.
• ✅100% Vegan – No animal ingredients, only the best quality for your nails!
• Bluesky Gel Polish also has safety certificates stating that this Gel Polish is 100% safe and meets all EU safety requirements.

 

Bluesky Gel Polish is developed in accordance with the strictest EU cosmetic guidelines.

 

Fully compliant with EU directives

All Bluesky products are manufactured in accordance with the EU Cosmetics Regulation (EC) No. 1223/2009, and have been extensively tested for safety, skin tolerance, and effectiveness.

✔️ Free from HEMA and Di-HEMA
✔️ Complies with EU regulations

Do you have questions about ingredients or allergies? Please feel free to contact our customer service; we are happy to help you.

        Customer service: +31243220165

 

Bluesky gel polish does not use substances prohibited in the EU and is therefore safe.

Safe and responsible polishing, Sustainable beauty without compromise!

 

I can just wipe the Gel Polish off.

- Gel polish needs to cure in a UV/LED lamp.

- Nail plate not degreased or insufficiently degreased

= Medication use

- Combination with other brands 

The Gel Polish lasts less than 2 weeks.

- The nail plate is insufficiently degreased with 70% Alcohol or Cleanser Pads.

- No Bluesky Base Coat was used.

- Drug use may be a factor.

 

How should Primer be used?

- After degreasing, apply Primer and let air dry.

 

After curing the Bluesky Top Coat, the nail is still sticky.

- The tacky layer must be removed with 70% Alcohol or Cleanser Pads.

- No Wipe products do not have a sticky layer!

 

After curing, the tip of the natural nail is visible.

- After each layer of Gel Polish, the nail must be sealed to prevent shrinkage.

- Apply Gel Polish slightly over the tip of the nail to seal it.

 

The Gel Polish has blistered or wrinkled.

- The Gel Polish was applied too thickly.

- It's better to apply 2 thin coats for the best result.

 

Is it possible to combine Bluesky Gel Polish with other brands?

- Adhesion may be reduced if a different brand of Base or Topcoat is used.

- The best results are achieved by using Bluesky Basecoat, Bluesky Gel Polish, and Topcoat.

 

The first layer of colored Gel Polish is not opaque.

- Some colors are opaque after the 2nd or 3rd thin layer.

 

How should Hard Gel be used?

- For naturally thin nails, apply Hard Gel after the base coat.

- For cracked nails, Hard Gel can be applied over the colored Gel Polish.

 

How should I store Gel Polish?

- Gel polish should be stored in a dark and cool place.

 

How long can I store Gel Polish?

- Bluesky Gel Polish is shelf-stable for 12 months after opening. After this time, the quality may decrease.

- The Gel Polish may also become slightly thicker.

 

When will my order be shipped?

- Orders placed before 2:00 PM will be shipped the same day.

- For orders paid with a credit card, these are usually shipped the next day.

- Orders placed on weekends will be shipped on Monday.

 

When are orders shipped for free?

- Orders over €25 will be shipped for free within the Netherlands.

- For orders within the Netherlands under €25, a shipping fee of €3.95 will be charged.

 

I have not received a Track & Trace code.

- Orders up to and including 5 bottles are sent as a letterbox package.

- Shipments are made with PostNL.

- Track and Trace information is always sent via email. If not received, please check your spam folder.

- Shipped with PostNL

 

Why are shipping costs for orders to Belgium higher?

• - Shipping costs to Belgium are much higher than shipping within the Netherlands.
• Orders over €55 are shipped free to Belgium.
• Under €55, shipping costs to Belgium are €11.
• Shipped with PostNL

 

Nail Preparation:

Push back the cuticle with a cuticle pusher. If necessary, buff the nail surface and clean it with Bluesky Cleanser Pads.

Method:

1. Apply a thin layer of Bluesky Base Coat, cure for 30 sec.
2. Apply a thin layer of Gel Polish, cure for 30 sec.
3. Repeat step 2 to achieve sufficient coverage.
4. Apply Bluesky Top Coat, cure for 30 sec.
5. Wipe off the sticky layer with Bluesky Cleanser or 70% Alcohol.

 

Note: Curing occurs under UV/LED light. Curing time depends on the lamp you are using!

 

Removing Gel Polish

1. Buff the top coat dull with a 100/180 grit file.
2. Wrap remover wraps around the nail.
3. Leave on for 15 minutes.
   
4. Remove any remaining residue with a cuticle pusher or 100/180 grit file.